Including TOBACCO, ACCOUTREMENTS, TASTE, & SERVICE COLLEGE, FAQ, Glossary, E-Seminars, and the Final Exam.  CST candidates must score at least 90% on the final exam to earn TU Certification.  In addition, candidates perpetually apprentice by working voluntary shifts in retail stores and administering final exams to retailers.

In the pursuit of excellence, learning never ends.  TU Certified Tobacconists are required to stay abreast of tobacco technology and product developments.  Reading relevant trade journals, catalogs, newsletters, and receiving and reading TU's continuing education materials is essential to maintaining the standards of certification.  More importantly, TU Certified Salesforce Tobacconists must know the origins, components, techniques employed, and distinctive attributes of the products they sell.  In addition, an intimate knowledge of your own products must be complimented with a thorough understanding of your competitors.